Job Description
A great online community doesn’t happen by accident; it’s built by people who show up, set the tone, and protect the space. As a Community Moderator at NoGigiddy, you’ll keep our digital community spaces engaging, inclusive, and on-brand. You’ll welcome new members, facilitate discussions, enforce community guidelines, and handle conflict before it becomes a problem. If you’re naturally diplomatic, well-organized, and genuinely enjoy connecting with people online, this role is a great fit.
Responsibilities
- Monitor community channels (Discord, Facebook Groups, forum threads, comment sections) for policy violations, spam, and conflict
- Welcome new community members and help them get oriented in the space
- Facilitate engaging discussions by asking questions, surfacing great content, and keeping conversations productive
- Enforce community guidelines consistently and fairly — with context, not just a ban button
- Handle member complaints, disputes, and appeals with professionalism and empathy
- Escalate serious violations (harassment, threats, illegal content) to senior trust and safety staff
- Track moderation activity and compile weekly community health reports
Requirements
- No degree required
- Prior experience in online communities — as a moderator or active participant — is preferred but not required
- Strong written communication with the ability to de-escalate tense situations in text
- Empathetic but firm — you can deliver a consequence without being cruel
- Genuine enthusiasm for community building and human connection online
- Familiarity with Discord, Facebook Groups, Reddit, or similar community platforms
- Reliable availability during assigned moderation windows
Benefits
- Pay of $15–$20/hr
- Flexible part-time hours with potential for expanded coverage
- Fully remote — moderate from anywhere
- Work inside a community that actually cares about its members
- Path to senior moderator and community manager roles