About the job
Dedicated GoHighLevel Chat Support Specialist for the largest technical support group in GHL!
When you apply, please make sure the subject line is: “Attention to detail matters.”
Our Vision:
Extendly for HighLevel is dedicated to simplifying GoHighLevel for everyone. They achieve this by providing setup, customization, automation, optimization, and extended functionalities for HighLevel. This allows agencies and small business owners to focus on core business growth strategies.
Extended is currently looking for an independent, highly motivated, hard-working individual with experience using Go High Level and excellent English proficiency. Someone who can’t wait to be part of a team that makes an impact wherever they go.
This is a remote/work-from-home position, traveling is not required but having your own set-up (Laptop/PC) is.
Who We're Looking For:
We are seeking a dynamic and driven individual to join our team as a Technical Support Agent. The ideal candidate is independent, highly motivated, and possesses a strong work ethic. Someone who will play a crucial role in providing technical support services to agency owners and their clients. His/her responsibility is to ensure clear communication of solutions, deliver fast, high-quality support, and contribute to the mission of simplifying the usage of HighLevel.
Why You Should Join Us:
• Expertise in Operations: We're looking for team players with a knack for customer service. If you're excited about being part of a dynamic team that leaves a positive impression wherever they go, we want you on board.
• The opportunity to work from home.
• Continual training, learning, and in-house mentoring opportunities.
Role Responsibilities:
Customer Service Excellence: Provide quick, accurate responses to questions with a focus on delivering the highest quality of customer service.
Clear Communication: Communicate solutions clearly and concisely, maintaining a positive, empathetic, and professional attitude with customers/clients at all times.
Problem Resolution: Identify, investigate, and resolve user problems related to Go HighLevel, exercising technical judgment in solving tech support challenges.
Independent Research: Independently research and pinpoint the core of problems to facilitate effective solutions.
Client Communication: Regularly communicate with clients about issues, bugs, and concerns, ensuring a proactive approach to problem-solving.
Supporting Mission: Strive to provide the highest level of support and customer service, contributing to the overall mission of Extendly for HighLevel.
What We Offer:
Starting Full-Time Role: $1100, around 40 hours a week (9 am to 5 pm EST M-F preferred but negotiable)
Remote Flexibility: Work from home.
Keep in mind you must have your own set up (PC) and be fluent in English.
Our Values:
Excellence: We strive for excellence in everything we do.
Extreme Ownership
Kindness and humility
Customer OBSESSED
Only apply if this is true to you:
You have full domain over Go High Level (More than 1 year of experience)
You are comfortable presenting your ideas in English
You are comfortable working on a high pace environment
You are comfortable working directly with customers
Application Process:
Send the following to [sergio+EXTENDLY@allsikes.com]:
Resume: As a PDF titled [Lastname.Firstname.Ops.Specialist.pdf].
Experience: Details about your background in GHL.
Personal Insights: Share your take on "Work is love made visible" - Khalil Gibran, and if you could be any animal, which would it be and why?
Well-structured and thoughtful applications will stand out. Feel free to include any
questions with your application.
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