We are looking for a suitable candidate capable of enhancing good patient relations, attending to calls promptly, giving quality services, and fostering a good image and communication between the patients and the hospital.
Minimum Qualification: OND
Experience Level: Entry level
Experience Length: 2 years
Responsibilities:
Cultivating solid relationships with patients through the provision of exceptional after-treatment service.
Creating a positive onboarding experience for new patients.
Regularly interacting with patients through telephone calls, email communications, or face-to-face meetings
Identifying ways to overcome patients' initial dislike of hospital products and treatment.
Maintaining an accurate record of all existing and potential patients.
Responding to patients' inquiries in a timely and professional manner.
Ensuring that the correct terms of details are entered into the patient database to prevent avoidable misinterpretation.
Requirements:
OND qualification in any discipline
2 years of working experience.
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