Full Time Return Agent Calgary Airport at National Car Rental and Alamo Rent A Car

Rate of Pay: $16.00/ Hour
Location: Calgary International Airport
Schedule: Monday – Friday 4:00am – 12:30pm

Responsibilities

  • Assist all customers with the rental return process.
  • Effectively resolve all customer service issues.
  • Inspect vehicles upon rental return; neatly and accurately document information (mileage, fuel level, damages).
  • Advise and review rental charges, and provide an accurate receipt to the customer.
  • Assist other employees in keeping lot organized for ease of access and traffic flow.
  • Perform other customer service related duties in addition to those listed, to ensure our service exceeds the expectation of the customer.
  • Positively represent the Company to all vendors and the general public.
  • Ensures the security of company assets.
  • Keeps work area clean and orderly. Responsible for maintaining a safe and clean work environment. Immediately reports any unsafe or hazardous conditions to the lead agent and/or manager.

Qualifications

  • Must be at least 18 years of age.
  • Minimum High School Diploma or G.E.D. required.
  • Must have a current and valid driver’s license with no more than 2 moving violations and/or at-fault accidents within the past 3 years. No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).
  • Minimum 1 year experience in a customer service role.
  • Must be proficient in English, written and verbal comprehension.
  • Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future.
  • Must be able to work the posted schedule

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